Privacy Policy

Effective Date: January 17, 2025

At LuxeOpall, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data when you visit our website (luxeopall.com), make a purchase, or contact us.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, billing address, shipping address, phone number, and email address.
  • Payment Information: We collect your payment details, such as credit card numbers, processed securely through third-party payment gateways.
  • Usage Data: We automatically collect information such as your IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To complete your purchases, process payments, and ship your orders.
  • Customer Support: To respond to your inquiries, resolve issues, and provide better services.
  • Website Improvement: To analyze site usage and enhance user experience.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out at any time.

3. Data Protection

We take the security of your personal data seriously and use various technologies to safeguard your information:

  • Encryption: Your payment information is encrypted using Secure Socket Layer (SSL) technology.
  • Data Storage: We store your personal information in secure systems, and only authorized personnel have access to it.
  • Third-Party Security: We partner with trusted payment processors and ensure they adhere to strict data protection standards.

4. Sharing of Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, and serving you (e.g., shipping companies, payment processors). These third parties are bound by confidentiality agreements and are only permitted to use your information to the extent necessary to perform their services.

5. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website performance. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we have on file.
  • Correct Your Data: Update or correct any inaccurate information.
  • Delete Your Data: Request the deletion of your personal information, subject to certain exceptions (such as legal or contractual obligations).
  • Opt-Out of Marketing: You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us:

  • Phone: (716) 662-3136
  • Email: info@luxeopall.com
  • Address: 144 Bridle Path, Orchard Park, New York

For more details, please visit luxeopall.com/privacy-policy.