Terms and Conditions

Effective Date: January 17, 2025

Welcome to LuxeOpall! By accessing or using our website luxeopall.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchases or using our website.

1. Acceptance of Terms

By visiting or using the LuxeOpall website, you agree to the Terms and Conditions outlined herein, as well as our Privacy Policy. If you do not agree with these terms, please refrain from using our website.

2. Eligibility

To make a purchase from LuxeOpall, you must be at least 18 years of age and capable of forming a binding contract. By placing an order, you represent that you are of legal age to form a contract and agree to abide by the terms outlined in this agreement.

3. Use of the Website

You agree to use the LuxeOpall website only for lawful purposes and in accordance with these Terms and Conditions. You are prohibited from using the site for any activity that could damage, disable, overburden, or impair the functionality of the website, or interfere with other users’ enjoyment of the website.

  • Prohibited Uses: You may not engage in activities that include, but are not limited to, the following:
    • Unauthorized access to our servers, systems, or networks.
    • Uploading or transmitting any harmful or malicious software.
    • Harassing or causing distress to others through inappropriate behavior.

4. Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we cannot guarantee the accuracy, completeness, or reliability of product descriptions, prices, or images. All product information is subject to change without notice.

  • Product Availability: All products are subject to availability. We reserve the right to limit the quantity of products available for sale and to discontinue any products or services at our discretion.

5. Orders and Payment

When you place an order with LuxeOpall, you agree to provide accurate and complete information. By submitting an order, you authorize us to charge the specified amount, including applicable taxes and shipping fees, to your payment method.

  • Order Acceptance: Orders placed on our website are subject to confirmation and acceptance. We reserve the right to cancel or refuse any order at our discretion.
  • Payment Methods: We accept payment through various methods, including credit and debit cards, PayPal, and other forms as specified during checkout.

6. Shipping and Delivery

Shipping fees and delivery times will vary depending on your location and the shipping method selected. For more information on shipping, please refer to our Shipping Policy.

  • Delivery Times: Delivery times are estimates and may vary depending on factors beyond our control, such as weather, carrier delays, or customs processing.
  • Shipping Costs: Shipping costs will be calculated at checkout based on the shipping method selected.

7. Returns and Refunds

LuxeOpall offers a 30-day return policy for most products. Please review our Refund and Returns Policy for detailed instructions on how to return or exchange items.

  • Non-returnable Items: Personalized items, such as custom engravings, are not eligible for return unless defective.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and store your personal information. By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

  • Data Security: We take reasonable precautions to safeguard your personal information, but we cannot guarantee the security of data transmitted over the internet.

9. Intellectual Property

All content on the LuxeOpall website, including but not limited to logos, product images, descriptions, and text, is the property of LuxeOpall and is protected by copyright, trademark, and other intellectual property laws.

  • Usage Rights: You may not reproduce, distribute, modify, or create derivative works of any content from the website without our express written consent.

10. Limitation of Liability

LuxeOpall is not responsible for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the total purchase price of the products you purchased.

  • Damages: We do not guarantee that our website will be error-free or that defects will be corrected. In the event of any issue with your purchase, our liability is strictly limited to the amount paid for the product.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting.

  • Notification of Changes: It is your responsibility to review these terms regularly to stay informed of any updates.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

  • Phone: (716) 662-3136
  • Email: info@luxeopall.com
  • Address: 144 Bridle Path, Orchard Park, New York

For more information, please visit luxeopall.com/terms-and-conditions.